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10 Essential Questions for Choosing a Roofing Contractor

10 Essential Questions for Choosing a Roofing Contractor

As a homeowner, you know the roof over your head is one of the most critical aspects of your home, and questions to ask a roofing contractor before a project is equally important. A roof protects from the elements and keeps everything underneath safe and secure. However, when it comes to repairing or replacing your roof, you must ensure that you have hired an experienced contractor who will do the job right. That’s why it’s essential to ask questions before you start any roofing project.


At Matute Roofing, your trusted source for residential and commercial roof repairs, replacement, and maintenance in the Wayne, NJ, area, we want to provide our past and potential customers with the information to keep their roofs looking great. Whether your roof requires a replacement, repair, or maintenance, we are available to help keep your roof healthy. Our trusted staff will address any of your issues, offer maintenance advice and provide you with the information you need as a homeowner to make the most informed decision about any current or possible roofing issue.

Questions to Ask Roofing Contractor

Asking the Right Questions is Key

Matute Roofing encourages our potential clients to think of questions to ask their roofing contractor. We understand the scope of the project and the cost associated with such a big purchase, so we will always provide honest and transparent answers. If you are still trying to figure out where to start, here are ten questions to ask your roofing contractor before starting your roofing project.

How long have you been in business?

The longer a roofing contractor has been in business, the more experience they will have with different types of roofs and projects. This experience can help ensure that the job is done correctly and safely. It also means they should be able to provide references from past clients who were satisfied with their work.

Matute Roofing is a family-owned & operated roofing contractor with over 20 years of experience in the roofing industry. Our experienced crew is here to help with any problems or questions! We guarantee the job gets done right the first time by making your roof our priority. 

What type of insurance do you carry?

It is essential to ensure that your contractor carries general liability insurance and workers’ compensation insurance. This will protect them and you if there are any accidents or injuries during the project.

The New Jersey Department of Banking and Insurance verifies Matute Roofing is fully insured and licensed. We can provide insurance and licensing documentation, obtain all the necessary roofing permits, and you avoid all the hassle!

Are there any additional costs I should be aware of?

Make sure to ask about any additional costs associated with the project, such as materials, permits, or labor costs for extra tasks like painting or sealing after the project is complete. Knowing all of these costs upfront can help prevent any surprises later on down the line.

Extra costs can also include cleaning and disposing of your existing shingles. Going into such an expensive project and discovering additional costs can ruin your experience with your contractor. Knowledge is everything when it comes to such a sizable investment.

Are there any warranty options available?

Most roofers offer warranties on their workmanship, so it’s worth asking what kind of warranty they provide. Make sure to get all details in writing so there’s no confusion later on if something goes wrong with the project.

Matute Roofing provides industry-leading warranty coverage for roof replacement services that cover materials and labor should you need future roofing repairs.

What safety measures do you take during installation?

Safety should always be a priority when working on a roofing project, so it’s essential to make sure that your contractor takes all necessary precautions during installation, such as using scaffolding, ladders, and proper protective equipment like hard hats and harnesses when needed.

Matute Roofing knows these important questions to ask roofing contractors may seem as though it is something you shouldn’t bother with, but when you hire an unlicensed or uninsured contractor, it may be an issue if their employees are hurt on the job at your home.

Are there pictures of your work on your website?

It is essential to ask your contractor if they have pictures of their work available online. Seeing examples of the contractor’s work can help you decide whether you are comfortable with the quality and attention to detail they provide.

Not only does Matute Roofing post photos of completed job sites, but we also have testimonials from your past clients. We take pride in our work and have no problem showing it off. If your contractor does not have proof of their level of expertise, they may have no experience in roofing, or their jobs may not have turned out the way customers expected.

What payment methods do you accept?

Payment methods can vary from company to company, so it’s worth asking how payments need to be made ahead of time so that there are no surprises later on down the line.

Matute Roofing aims to provide the roofing improvements you need without hassle! Our roof financing options make it easy for customers to get the roof they need! 

How long will it take for completion?

Depending on weather conditions and other factors, this timeline can vary, but it’s important to know approximately how long it will take for completion. When you are on a strict timeline or you have a failing structure, you need to be able to make other plans accordingly.

Matute Roofing will always provide you with an appropriate timeline. We will let you know if finding alternative housing arrangements is needed and strive to set timelines and only inconvenience clients for a short time. We always walk away after providing a quality roof at a reasonable price.

Will you check the condition of my decking?

The decking is the layer of wood that makes up the bottom of the roof. Some roofers overlook the decking and add new shingles on top of it without evaluating its condition. Others look at the decking but may not add replacement costs to their quote. This would be an unexpected charge. You must know if a contractor has thoroughly inspected the decking and communicates if there is damage. Quality roofers should also indicate how long your roof decking will last upon inspection.

Do I need permits for this project?

Different areas have different rules when it comes to permits. Some areas may require permits while others don’t. It may depend on what type of job. Make sure to ask beforehand whether or not permits are required by law. If you forget, costly fines or delays could come your way due to improper paperwork not being filed before starting work.

You don’t have to worry about permitting with Matute Roofing. We handle all of the needed permits. You can relax and know Matute Roofing will do the job right!

Work with a Professional for the Best Results

When choosing a roofing contractor, do research ahead of time. It saves headaches further down the road – not just financially but when it comes time for repairs too! By understanding what questions to ask a roofing contractor before beginning a project, you ensure that everyone involved gets what they expect from their investment – high-quality results at an affordable price! 

Whether you are repairing, replacing, or simply looking for roof maintenance, Matute Roofing will ensure you are satisfied with our performance and services from start to finish. We guarantee the job gets done right the first time by making your roof our priority. Our long list of satisfied clients proves we work on your property carefully and precisely.

Questions to Ask Roofing Contractor

The Quality Roofing Contractor

If you need inspections, repairs, or other roofing services, please call us at 973-618-6489. You can also fill out our contact form or check us on social media — Facebook, Instagram, and Pinterest. We will be happy to contact you to answer any questions.

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